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Published on:

29th Sep 2023

How to Start a Call Center in 2023

Lucas and Christian dive into the intricacies of starting a call center in 2023. From the promising landscapes of the Philippines and India to the challenges of Europe, they dissect the best locations and strategies for success. With insights on wage structures and the benefits of contractor work, this episode offers a comprehensive guide for those looking to venture into the call center industry. Dive in to discover the roadmap to launching a thriving call center in the coming year.

Chapters:

  • 00:00:00 - Kickstarting Your Call Center Journey: Key Considerations for 2023
  • 00:03:04 - Sourcing Excellence: Strategies for Hiring the Best Call Center Talent
  • 00:04:04 - Global Hotspots: Top Countries for Cost-Effective Call Center Operations
  • 00:06:17 - Navigating the Scaling Dilemma: Build In-house or Outsource?

Links And Resources:

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About the Podcast

How to Scale an 8 Figure Agency 🚀
Strategy and AI consulting for 6–7 figure agencies to help them scale to 8 figures.
Welcome to How to Scale an 8-Figure Agency, the show where I break down the exact operational, financial, and AI-driven systems that today’s top marketing agencies use to scale past seven figures — without burning out or getting trapped in fulfillment.

Every week, we go deep into:
• AI consulting for marketing agencies
• Operational infrastructure that actually scales
• Building automations, workflows, and agent-based systems
• Hiring and training world-class teams
• Improving margins, capacity, and client LTV
• Turning your agency into an 8-figure operation that runs without you

If you’re a founder stuck in the weeds, capped by systems, or wondering how to integrate AI into your agency the right way… this podcast is your blueprint.

I’m Jordan Ross — founder of 8 Figure Agency and the person behind hundreds of successful agency scale-ups — and this is where we turn chaos into clarity, and CEOs into true operators.

Let’s get into it.

About your host

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Lucas James